Made more explicit the path to problem solving one should take.

git-svn-id: http://svn.linuxfromscratch.org/LFS/trunk/BOOK@6938 4aa44e1e-78dd-0310-a6d2-fbcd4c07a689

chapter01/administrativa.xml

@@ -20,9 +20,11 @@ that is located at <ulink url="&faq-root;"/>.</para>
 <sect2 id="ch-scatter-maillists" xreflabel="Chapter 1 - Mailing Lists">
 <title>Mailing Lists</title>
 
-<para>The <uri>linuxfromscratch.org</uri> server hosts a number of
-mailing lists used for the development of the LFS project. These lists
-include the main development and support lists, among others.</para> 
+<para>The <uri>linuxfromscratch.org</uri> server hosts a number of mailing lists
+used for the development of the LFS project. These lists include the main
+development and support lists, among others. If the FAQ does not solve the
+problem you are having, the next step would be to search the mailing lists at
+<ulink url="&lfs-root;search.html"/>.</para> 
 
 <para>For information on the different lists, how to subscribe, archive
 locations, and additional information, visit

chapter01/askforhelp.xml

@@ -14,11 +14,18 @@ not answered on this page, try to find the source of the problem. The
 following hint will give you some guidance for troubleshooting: <ulink
 url="&hints-root;errors.txt"/>.</para>
 
-<para>We also have a wonderful LFS community that is willing to offer
-assistance through the mailing lists and IRC (see the <xref
-linkend="ch-scatter-administrativa"/> section of this book). In order
-to assist with diagnosing and solving the problem, please include
-all relevant information in your request for help.</para>
+<para>If you cannot find your problem listed in the FAQ, search the mailing
+lists at <ulink url="&lfs-root;search.html"/>.</para>
+
+<para>We also have a wonderful LFS community that is willing to offer assistance
+through the mailing lists and IRC (see the <xref
+linkend="ch-scatter-administrativa"/> section of this book). However, we get
+several support questions everyday and many of them can be easily answered by
+going to the FAQ and by searching the mailing lists first. So for us to offer
+the best assistance possible, you need to do some research on your own first.
+That allows us to focus on the more unusual support needs. If your searches do
+not produce a solution, please include all relevant information (mentioned
+below) in your request for help.</para>
 
 <sect2>
 <title>Things to Mention</title>